Privacy Policy – Vaydantaa Hotel

This Privacy Policy outlines how Vaydantaa Hotel and its affiliates (“Vaydantaa”, “we”, “our”, or “us”) collect, use, share, protect, and otherwise process your personal information through our website: https://vaydantaa.in/ (the “Platform”).

Please note that certain sections of the Platform can be accessed without registration. However, by visiting our Platform, providing your personal information, or availing of any services offered herein, you agree to the terms and conditions of this Privacy Policy, our Terms of Use, and applicable service-specific terms. You also agree to be governed by the laws of India, including relevant data protection and privacy laws. If you do not agree with this Policy, kindly do not access or use our Platform.

1. Information We Collect

We collect personal data when you interact with our Platform or services. This may include, but is not limited to:

• • Name, date of birth, address, phone number, and email ID
• • Proof of identity or address (as required)
• • Payment information (bank account, debit/credit card details, UPI info, etc.)
• • Biometric information (facial features or physiological details, only if a specific feature requires it and with your consent)
• • Transaction history on the Platform or with our partnered platforms
• • Behavioural, preference, and usage data collected during your interaction with our services

We may collect sensitive personal data only with your explicit consent and in line with applicable laws.

If you choose not to provide specific personal data, you may not be able to access certain features or services on the Platform.

We may also track aggregated data such as browsing behavior, preferences, and interactions to improve our offerings.

2. Use of Personal Data

Your personal data is used for the following purposes:

• • To provide and improve our services
• • To process bookings and facilitate customer support
• • To enhance your experience and personalize content
• • To inform you about relevant offers, updates, and services
• • To conduct internal research, surveys, and analytics
• • To detect and prevent fraud, abuse, or illegal activities
• • To comply with legal obligations and enforce our Terms of Use

If we use your information for marketing, you will have the option to opt-out of such communications.

3. Data Sharing

We may share your personal data in the following scenarios:

• Internally with our corporate entities and affiliates to provide services and support

• With business partners and third-party service providers (e.g., logistics, payment gateways, customer support) for fulfilling your requests

• With government authorities or law enforcement, if required under applicable laws, legal processes, or in good faith to protect the rights, safety, or property of our users and the public

These parties are bound by confidentiality and data protection obligations. You may also be subject to their privacy policies, so we recommend reviewing them before sharing any information.

Important: Vaydantaa will never ask for sensitive data like banking passwords, OTPs, or PINs via phone, email, or messages. If you encounter such a request, please report it immediately to relevant authorities.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or loss. We use secure servers and adhere to industry-standard practices. However, please note:

• • No method of data transmission over the Internet is 100% secure
• • You are responsible for safeguarding your login credentials and passwords

By using our Platform, you acknowledge and accept these security implications.

5. Data Retention and Deletion

• • You may delete your account anytime via the settings section of your profile or by contacting us directly.
• • We may delay or deny deletion in cases of ongoing services, legal obligations, unresolved grievances, or disputes.
• • We retain your data only as long as necessary for service provision or as required by law.
• • Certain anonymized data may be retained for analytical or research purposes.

6. Your Rights

You have the right to:

• • Access and review your personal data
• • Update or correct any inaccurate information
• • Request deletion of your account or personal data
• • Withdraw consent (where applicable)

To exercise these rights, contact us at the details provided below.

7. Consent

By accessing our Platform and sharing your information, you:

• • Consent to the collection, use, storage, and sharing of your data in accordance with this Privacy Policy
• • Represent that you have the authority to provide information if acting on behalf of others
• • Authorize us and our affiliates, partners, and service providers to contact you via SMS, email, call, or messaging platforms regarding services, marketing, or support

You may withdraw your consent at any time by writing to our Grievance Officer. Include “Withdrawal of consent for processing personal data” in your subject line. Please note, your withdrawal will not be retroactive and may limit your access to our services.

8. Policy Updates

We may update this Privacy Policy periodically. Please check this page for the latest version. We will notify you of significant changes where legally required.

Contact Us

Vaydantaa Hotel

Email: vaydantaa@gmail.com

Phone: 7900350351

Address: Mussoorie, 248179, Uttarakhand, India